Pronoisseur — Privacy Notice (Steam edition)
Last updated: 2026-11-04 · Revision 3
This notice explains what personal information Pronoisseur (“the Software”) sends off your computer, why, who receives it, and your rights. It is written in plain language and is not legal advice to you.
Who we are. The Software is made by NMM Software Limited (New Zealand company number 9438348, NZBN 9429053756824), a company registered in New Zealand. Our registered office address is on the New Zealand Companies Register (companiesoffice.govt.nz, company 9438348). Contact for anything in this notice: [email protected].
The short version
- Your media, your library and your viewing habits stay on your computer. We never see them.
- The Software itself has no account, no telemetry, no analytics, no crash reporter and no advertising.
- The Software sends nothing to us. Your purchase, licence and updates are handled between Steam and Valve under the Steam Privacy Policy (store.steampowered.com/privacy_agreement). Valve gives every Steamworks partner some reports, described below; apart from those, the only thing that reaches us is a message you choose to send to support.
What stays on your computer
Everything the Software creates about your collection lives in your Windows user profile (%LOCALAPPDATA%\Pronoisseur, the same folder the direct edition uses, so a library carries over between editions) and stays there: your catalog, thumbnails, previews, Sets, presets, playlists, colour looks, settings and the Local API tokens you create. Your media files stay wherever you keep them; the Software reads them, it does not copy them anywhere else. Uninstalling through Steam leaves this folder in place.
The Software also keeps a local diagnostic log (logs\app.log) to help troubleshoot problems. The log can include the names and paths of media files. It is never sent anywhere unless you choose to copy it from Settings → About and send it to us.
Your licence is held by your Steam account; the Software keeps no licence file of its own.
What leaves your computer, and why
| When | What is sent | To whom | Why |
|---|---|---|---|
| You buy or open the Software | Your Steam account, purchase and licence details | Valve (Steam), under the Steam Privacy Policy | To sell the licence, confirm it when the Software starts and deliver updates. The Software checks ownership with the Steam client on your PC; none of your account, payment or licence details come to us. As a Steamworks partner we receive from Valve sales and wishlist totals, aggregate usage figures, and the public reviews customers choose to post (with the reviewer’s Steam name). |
| The Software crashes or stops responding | Nothing. The Software does not use Steam’s error reporting, and we receive no crash reports. | Nobody | If you want us to look at a fault, send us the diagnostics report from Settings → About yourself. |
| You click Download for an optional add-on (RIFE engine, film LUT pack) | A standard web request | GitHub, where those third-party projects are published | To fetch the add-on you asked for. GitHub’s privacy statement applies. |
| You contact support | Whatever you choose to send: your email address, your message and, if you include it, the diagnostics report from Settings → About | Us ([email protected], a mailbox hosted by Zoho) | To help you. |
Every connection uses HTTPS. Like any web request, the services above see the IP address the request comes from.
Email we send. We only reply to messages you send us. We do not send marketing email, and we do not add you to any list.
Who we share information with
Three providers are involved. Valve acts as its own controller for Steam, under the Steam Privacy Policy (store.steampowered.com/privacy_agreement). Cloudflare (our website) and Zoho (our email) act on our instructions as our service providers, and each is bound by its own terms to protect your information. All three are outside New Zealand.
- Valve (Valve Corporation, United States) — Steam: your purchase, licence and updates, under the Steam Privacy Policy, and the Steamworks partner reports described above. Steam also records your playtime and, depending on your Steam privacy settings, may show your current activity (that you are running Pronoisseur) to your friends and list it as recently played on your profile. That is Valve’s feature, not ours; you control it in Steam under your profile’s Privacy Settings (“Game details”).
- Cloudflare (Cloudflare, Inc., United States) — serves our website.
- Zoho (Zoho Corporation Pty Ltd, Australia) — hosts our email, including the support mailbox [email protected].
We do not sell personal information, and we do not share it with anyone else unless the law requires us to.
How long we keep it
- Purchase and licence records. Held by Valve under its policy; we hold none.
- Steam reports (sales and wishlist totals, aggregate usage figures, public reviews). Kept by Valve in the Steamworks partner site under its policy; we keep only what we need to run the business and answer a reported fault.
- Support messages. Kept for up to two years after our last exchange, then deleted.
- Everything on your computer stays until you delete it. Uninstalling through Steam does not remove the data folder.
Your rights
Under the New Zealand Privacy Act 2020 you can ask us for a copy of the personal information we hold about you and ask us to correct it. Email [email protected]; we will respond within 20 working days. If you live somewhere with additional rights (for example the EU or UK), we will honour reasonable requests to delete or restrict your information, except where we need to keep it to meet legal obligations or handle a dispute.
If you are not happy with how we handle your information, tell us first. You can also complain to the Office of the Privacy Commissioner in New Zealand (privacy.org.nz), or to the privacy regulator where you live.
Children
The Software is not directed at children, and we do not knowingly collect information from anyone under 16. If you think a child has given us personal information, email us and we will delete it.
Changes to this notice
The revision number and date at the top tell you which version you are reading. If we make a material change, the Software will show the new notice for your acceptance the next time it starts, and the current version is always under Settings → About.
Contact
NMM Software Limited, New Zealand · company number 9438348 · NZBN 9429053756824 Email: [email protected]